Privacy Policy and Disclaimer

Privacy Policy

Effective Date: 01/10/24

At Second Life Upcycling, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We collect personal information from you when you:

  • Register for a workshop or class.
  • Purchase a class or product from our website.
  • Subscribe to our newsletter.
  • Contact us through our website or by email.

The information we may collect includes:

  • Your name.
  • Email address.
  • Phone number.
  • Shipping or billing address.
  • Payment information (processed securely by third-party providers like PayPal, Apple Pay, or Google Pay).
2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your registration and payments for workshops and classes.
  • To provide you with information regarding your bookings, including confirmations and updates.
  • To send you promotional emails about upcoming workshops, offers, and events (if you have opted in).
  • To respond to enquires and customer service requests.
3. Payment Processing

We do not store your payment information. All payments made on our website are securely processed by trusted third-party payment gateways such as PayPal, Apple Pay, and Google Pay.

We recommend reviewing their respective privacy policies for more information:

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers that help us operate our website and conduct our business, such as payment processors, email service providers, and web hosting companies. These third parties have access to personal information necessary to perform their services but are obligated to maintain confidentiality and security.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transaction or electronic storage method is 100% secure. We encourage you to take your own steps to protect your personal information, such as using strong passwords and not sharing sensitive information over email.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your personal data.
  • Request that we delete your personal data (subject to legal requirements).
  • Opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at [Insert Contact Email].

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Second Life Upcycling
workshops@secondlifeupcycling.com
0418 118 401


Website Disclaimer

Important: Our website disclaimer should be read in conjunction with our terms and conditions

The information provided on this website is for general information purposes related to our sewing classes, clothes upcycling workshops and thrifting courses. By using this website or participating in our workshops, you acknowledge the following:

1. General Disclaimer

All content on this website, including class descriptions, tutorials, and blog posts, is provided “as is” without any warranties, express or implied. We do our best to ensure that the information is accurate and up-to-date, but we do not make any representations regarding the completeness, accuracy, or reliability of the information on this site. You assume full responsibility for any actions taken based on the information provided here.

2. Limitation of Liability

While every effort is made to create a safe and inclusive environment during our workshops, Second Life Upcycling cannot be held liable for:

  • Any personal injury or harm sustained during the use of sewing machines, scissors, pins, needles, or other tools.
  • Any loss, damage, or theft of personal belongings.
  • Dissatisfaction with the results of garment alterations or upcycling projects.

By attending our workshops, you agree to take all necessary precautions and to follow the instructor’s safety guidelines.

3. External Links

This website may contain links to other websites or services that are not operated by Second Life Upcycling. We are not responsible for the content or practices of these third-party websites, and visiting them is at your own risk.

4. Payments and Refunds

We use trusted third-party payment providers (e.g., PayPal, Apple Pay, Google Pay) to handle transactions securely. Second Life Upcycling is not responsible for any issues related to payment processing once it is handled by the third-party providers.

Refunds for cancellations or rescheduling will be provided in accordance with our terms and conditions

5. Health and Allergies

Food and beverages (such as tea, coffee, and pastries) may be provided during workshops. Attendees are responsible for informing us of any allergies or dietary requirements prior to the workshop. **Second Life Upcycling** is not liable for any allergic reactions or health issues resulting from the consumption of provided food or drinks.

6. Changes to Workshops

We reserve the right to cancel or reschedule workshops due to unforeseen circumstances. In such cases, attendees will be notified and given the option of a refund or transferring to another class.

More information can be found in our terms and conditions

7. Photography and Recordings

Photographs or recordings may be taken during workshops for promotional purposes. If you do not wish to appear in these materials, please inform the instructor prior to the workshop.

By participating in our classes or workshops, you agree to these terms. If you have any questions or concerns, please contact us at workshops@secondlifeupcycling.com.